Customer Service

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For enquiries please contact Customer Service.

Email:

  • jnieberg@icloud.com
  • sales@kncreations.com
  • Mobile: +31 (6) 14486853

Shipping:
All ordered items will be shipped with DHL, tracking number will be emailed to you and can be found on your account, under “My Account”
Items will be shipped the following day after we receive your payments, and takes about 5 to 7 days to arrive.(depending on your location) .

Returns:
We accept returns within 7 days after you received the item, unused and in it’s original package. Shipping fee will be on your account.
Please email us your reason why you want to return it.

Reasons for returns that we accept:

  • If the item is damaged
  • Wrong color than the one you ordered

Please don’t hesitate to contact us for questions, and we will be more than happy to help you.